Privacy Policy

At Ignition Void Flux Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our hotel or use our services.

Last Updated: January 2024

Information We Collect

Personal Information

• Name, address, phone number, and email address
• Payment information and billing details
• Government-issued identification for registration
• Emergency contact information
• Special requests and preferences

Automatically Collected Information

• Website usage data and cookies
• Device information and IP addresses
• Location data when using our mobile services
• Security camera footage in public areas

How We Use Your Information

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Data Security

We implement comprehensive security measures to protect your personal information:

Your Privacy Rights

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

You can manage cookie preferences through your browser settings or our cookie consent tool.

Data Retention

We retain your personal information for different periods depending on the purpose:

• Guest Records: 7 years for tax and legal compliance
• Marketing Data: Until you withdraw consent or 2 years of inactivity
• Website Analytics: 26 months
• Security Footage: 30-90 days unless required for investigations
• Payment Information: As required by payment card industry standards

International Data Transfers

As an international hotel, we may transfer your data across borders for business purposes. We ensure adequate protection through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Your explicit consent when required

Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• Email notifications to registered users
• Prominent notices on our website
• In-room notifications for current guests

Your continued use of our services after policy updates constitutes acceptance of the revised terms.